Sales Policy

Effective Date: December 27, 2024

Welcome to Bunni Skincare. This Sales Policy outlines the terms and conditions governing your purchases from our website, bunniskincare.com. By placing an order with us, you agree to comply with the terms stated below.

1. Product Availability

  • All products are subject to availability.
  • We reserve the right to limit the quantity of items per customer or order.
  • If a product is unavailable after your order is placed, we will notify you promptly and provide alternative options or a full refund.

2. Pricing

  • Prices are listed in USD and exclude applicable taxes and shipping fees unless otherwise stated.
  • We reserve the right to update prices at any time without prior notice.
  • Any errors in pricing may result in order cancellation, with a full refund issued.

3. Order Process

  • Once your order is placed, you will receive an email confirmation with the details.
  • Orders are processed within 1-2 business days, excluding weekends and public holidays.
  • We reserve the right to cancel or refuse any order due to suspected fraud, errors, or policy violations.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Other secure payment methods available during checkout

Payments are processed securely to protect your financial information.

5. Shipping and Delivery

  • Shipping costs and estimated delivery times are displayed at checkout.
  • We currently ship to addresses within the United States only.
  • Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or adverse weather.

6. Order Cancellations

  • Orders may be canceled within 12 hours of placement by contacting our customer support team.
  • Once an order has been shipped, it cannot be canceled.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for details on eligibility, procedures, and conditions for returns and refunds.

8. Promotions and Discounts

  • Promotional offers and discounts are subject to their specific terms and conditions.
  • Discounts must be applied at checkout and cannot be applied retroactively.

9. Fraud Prevention

We take fraud prevention seriously and reserve the right to cancel orders flagged as suspicious or fraudulent.

10. Disputes and Claims

  • Any disputes related to sales transactions must be reported within 30 days of the transaction date.
  • We aim to resolve disputes promptly and fairly.

11. Customer Support

If you need assistance with your purchase, order status, or any related inquiries, please contact our customer support team: